Track Your Order

Order Processing Time: 1–3 business days (Monday to Friday, excluding public holidays)

Estimated Shipping Time: Estimated 7–12 business days for standard shipping

Tracking Updates: Tracking number is sent via email once your order has been dispatched; multi-item orders may ship in separate packages

Company & Contact Information

Ptrstore (ptrstore.com) is owned and operated by Shenzhen Liangxi Trading Co., Ltd.

  • Brand: Ptrstore (https://ptrstore.com)
  • Company Name (Operated By): Shenzhen Liangxi Trading Co., Ltd.
  • Company Address: Unit 129, Lanyuan Building, No. 145 Airong Road, Lanyuan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen
  • Customer Support Email: support@ptrstore.com
  • Order Processing: 1–3 business days (Monday to Friday, excluding public holidays)
  • Estimated Shipping Time: Estimated 7–12 business days for standard shipping

Check Your Order Status

Enter your order number and the email address used at checkout to look up your shipment status.

Business & Operating Entity Information

Operating Relationship: Ptrstore (ptrstore.com) is owned and operated by Shenzhen Liangxi Trading Co., Ltd.

  • Company Name: Shenzhen Liangxi Trading Co., Ltd.
  • Registered Address: Unit 129, Lanyuan Building, No. 145 Airong Road, Lanyuan Community, Zhaoshang Subdistrict, Nanshan District, Shenzhen
  • Customer Support Email: support@ptrstore.com