Contact

Customer Support

Have a question about your order or our skincare products? Our support team is here to help.

Email: support@peterthomasrothstore.com

Response Time:
We usually respond within 24–48 hours, Monday–Friday.

Order Support:
If you have a question about your order, please include your order number and the email address used at checkout so we can help you faster.

Returns:
For return requests, please contact us before sending any item back. Once your return request is approved, we will provide the correct return address and return instructions by email.

Shipping:
Orders are usually processed within 48 hours. U.S. standard delivery usually takes 7–10 business days after processing.

Thank you for shopping with us.